1. IntroductionTvoj Booking Konsultant ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or interact with our services and Instagram account.Website: https://tvojbookingkonsultant.com/Contact email: tvojbookingkonsultant@gmail.com. Information We Collect Depending on how you interact with us, we may collect the following information:Contact information you voluntarily provide, such as your name, email address, and message.Information contained in messages you send to our Instagram account.Your Instagram account identifier and the content of your messages, where made available through Instagram's authorized APIs.Technical information necessary to operate, secure, and troubleshoot our website and services.Please do not send sensitive personal information through our communication channels.3. How We Use Your InformationWe may use your information to:Respond to your questions and requests.Provide information about our consulting, mentoring, and accommodation-management services.Operate and improve our customer support processes.Use automated tools to help process and respond to incoming Instagram messages.Maintain the security and reliability of our systems.Comply with applicable legal obligations.Automated responses may be generated with the assistance of software and artificial intelligence. You may contact us if you would prefer to communicate with a person.4. Instagram Messaging and Third-Party ServicesWhen you contact our Instagram account, we may process your message and the information made available through Meta's Instagram APIs to respond to your request.We use third-party services, which may include Meta Platforms, n8n, and artificial intelligence service providers, to operate our messaging automation and customer support processes.Information is shared with these providers only as necessary for the relevant services to function, subject to the applicable service terms and privacy practices.We do not sell your personal information.5. Data Retention and SecurityWe retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining business records, resolving disputes, and meeting legal obligations.We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.6. Your Privacy RightsDepending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.To make a request, contact us using the email address listed below. We may need to verify your request before taking action.7. Data Deletion RequestsIf you would like us to delete personal information associated with your interactions with us, including information processed through Instagram messaging, contact us at: tvojbookingkonsultant@gmail.com Please include enough information for us to identify the relevant interaction. We will review and respond to your request in accordance with applicable law and any record-retention obligations.You may also manage your interactions with our Instagram account through Instagram's own settings.8. Third-Party Websites and ServicesOur website and services may link to or rely on third-party platforms, including Instagram and other Meta services. Those platforms process information under their own privacy policies. We encourage you to review their policies.9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be published on this page, together with the updated date.10. Contact Us If you have questions about this Privacy Policy or how we process personal information, please contact:Business name: Tvoj Booking Konsultant
Website:
https://tvojbookingkonsultant.com/
Email: tvojbookingkonsultant@gmail.com